Topics Inclusive finance

Responsible Digital Finance Ecosystem (RDFE): A conceptual framework

Though recent technological trends have improved overall customer experience and convenience when accessing and using financial services, they have also led to an increase in consumer risks largely arising from fraud and data misuse. This working paper presents a conceptual…

Interview with Maria May, Bill & Melinda Gates Foundation

This video features Maria May, the Senior Program Officer with the Inclusive Financial Systems team of the Bill & Melinda Gates Foundation. In this interview, Maria discusses her role as a steering committee member of the ILO’s Global Centre on…